Author: Andrew Wren, CEO of Wren Solutions

Organized retail crime (ORC), shoplifting and employee theft are growing concerns among merchants, but emerging tools offer retailers some security in protecting their bottom lines from…

From mobile payments to theft deterrents to tools for driving customer loyalty, technology figures prominently in the retail environment in 2013 and beyond.

Holiday crowds and overflowing shelves provide opportunities for dishonest shoppers to take advantage of retailers with return fraud.

Loss prevention teams, in partnership with operations professionals, can broaden their scope to combat profit losses of all kinds.

New research highlights the relationship between effective operating practices and shrink, providing insights for loss prevention.

New technologies will come and go, opening new windows of opportunity for theft, fraud and loss.

While not classified as shrink, hidden losses are just as detrimental to the retailer’s bottom line as theft.

Procedural review audits (PRAs) are an effective tool for systematically combating return fraud.

PRAs enable management to measure consistency, and pinpoint loss prevention challenges.