RSR just published their annual benchmark on the Internet of Things (IoT) and a couple of things became clear.
Author: Paula Rosenblum of Retail Systems Research
Having a website is imperative for every retailer, including independent brick & mortars. At minimum, potential customers should be able to find you through a search, get a sense of who you are and what type of merchandise you carry, and find your locations and hours.
There is no doubt that the core of merchandise operations has changed. Specifically, optimization tools and techniques can infuse the entire merchandise life cycle.
By now, most of us have used our mobile phones to compare prices on planned purchases. We may not check the price of every can of…