Study finds that customers who interact with an associate are 12.5 percent more likely to purchase in-store.
Author: Publisher
In this podcast, listen as Andrew Wren describes some ways that retailers can walk the fine line between loss prevention and customer service.
The Retail Industry Leaders Association (RILA) has criticized the proposed swipe fee settlement and urges class plaintiffs to reject the proposal.
Many web-only retailers are bracing for change, as U.S. Congress likely will be enacting a law that will require them to collect state sales tax.
Acting deliberately on complaints can help improve customer service and decrease customer churn.
Here are a few key tips retailers can take away from ASD exhibitors and use to help products look their best at a brick and mortar store.
The company prides itself on its ability to work with customers, and it welcomes inquiries from buyers looking to negotiate deals.
Call for Best Retailer Entries announced for 2013 Business Excellence Awards.
Thousands of products ranging from decorations to pet houses fill ASDLV this year, with plenty of new gadgets joining the mix.
There is an audible buzz among show attendees about getting their products found online. What has everyone so excited is social media.