Consumers are looking for accurate and quick shipments, so a possible solution is less-than-truckload (LTL) carriers to address order fulfillment in several locations. Consolidation is an excellent solution for storing and shipping goods. A manageable supply chain boasts greater efficiency than a distributed network of warehouses, suppliers, and shipments. Rail freight is typically slower but […]
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How to Deal with Customer Complaints
by Shannon Flynn Many small business owners automatically view customer complaints as a negative impact, but that is a misguided assumption. When something bothers consumers so much that they contact the business letting them know they are not happy, such situations can create opportunities if handled well. Listen to Customers Shoppers typically give numerous specific […]