If you are a small retail business owner, you may have limited staff and management. Your employees might be a mix of salaried and hourly workers, full and part time, and include family members, students and interns. This group of workers is your greatest asset because they interact directly with your customers.
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In light of today’s industrial landscape, it’s becoming more and more important for companies to maintain happy and productive employees.
n March 2014, President Barak Obama sent an executive memorandum directing Secretary of Labor Thomas Perez to “modernize and streamline” the overtime exemption regulations.
Customer experience or “CX” is not just a buzzword. It’s an approach that can win new customers, slash churn, and turn customers into evangelists. If your company isn’t utilizing the customer experience perspective, you’re leaving profits on the table.
Get Organized. Beginning the lease renewal process should start approximately nine – 12 months in advance for commercial tenants leasing retail or commercial space.
More than ever it’s crucial for independent retailers to have an online presence that can be easily utilized by their target consumer audience.
When planning to lease a space for your business, you will want to prepare yourself for lease negotiations with a commercial landlord, also known as the lessor.
Frontline employees play an indispensable role in shaping a retail customer’s experience.
Ever since the 1900’s where local corner stores dominated the retail world, the customer experience has pretty much remained a constant.
Instead of paying for the space and personnel to manage an inventory of products, many companies are choosing to use drop shipping fulfillment strategies.