A look at the types of reviews retailers are facing and how retailers can boost their online reputations.
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Consumers’ preference for multiple browsing and shopping channels has retailers looking to increase digital spending for 2012.
Success on Facebook, Twitter, YouTube and the many other emerging social sites is all about the approach. A study by IBM reveals that many companies are…
Social networking, often seen simply as a way for friends to keep in touch, has been pounced upon by big corporations and institutions. These companies understand…
There seems to be a disconnect between what customers say they want out of social media and what businesses think they want.
Advertisers will be able to select keywords they want their marketing messages to appear under when Twitter users do a search for those particular terms.
SCORE, Counselors of America’s Small Business Owners, offers 10 tips for small business success in 2010: Grow your customer base. Understand your customer demographics and why…
BEYOND SEARCH, a firm that tracks social networks on the Internet, has released its list of the top ten social network trends to come in 2010.
The economy is not only impacting shoppers, it’s affecting online retailers, too. According to results of Shop.org’s eHoliday Study, conducted by BIGresearch, shoppers will see changes…