• For Buyers
    • Retail News
    • Products & Suppliers
    • Ecommerce
    • Marketing & Management
    • Trade Show News
  • For Suppliers
    • Supplier News
    • Marketing & Management
    • Importing
    • Manufacturers
    • Warehousing
    • Finance
    • Show Exhibiting
  • Wholesale 101
  • Trade Show Calendar
  • Wholesale Products
  • New Suppliers
Facebook Twitter Instagram
Friday, March 24
  • Subscribe
  • Submit Content
  • About Us
    • Contact Us
  • Advertise
    • Display Advertising
    • Email Marketing Campaigns
    • Newsletter Advertising
    • Sponsored Content
    • Lead Generation Services
  • Top Product Sources
Facebook Twitter Instagram
WholesaleCentral.com Blog
  • For Buyers
    • Retail News
    • Products & Suppliers
    • Ecommerce
    • Marketing & Management
    • Trade Show News
  • For Suppliers
    • Supplier News
    • Marketing & Management
    • Importing
    • Manufacturers
    • Warehousing
    • Finance
    • Show Exhibiting
  • Wholesale 101
  • Trade Show Calendar
  • Wholesale Products
  • New Suppliers
WholesaleCentral.com Blog
Home»For Buyers»Retail News»Consumers Tell Retailers How They Feel via Video Research
Retail News

Consumers Tell Retailers How They Feel via Video Research

PublisherBy PublisherAugust 8, 20112 Mins Read
Facebook Twitter Email
Share
Facebook Twitter Email

Consumer Video ResearchRetailers invest in mystery shoppers, customer surveys and comment boxes to get inside their shoppers’ heads. An inside look into what customers love and loathe could mean the difference between record sales or bankruptcy. But do you ever feel like they aren’t being completely honest with you? If they were telling the whole story about their shopping experience, you should be able to correct any mishaps and turn any shopper into a repeat customer every time. Synovate Retail Performance, a global supplier of scientific footfall monitoring and behavioral analysis systems, is asking consumers to shout about shopping in a global competition launched to find out what consumers really feel about shopping and retail stores. The method to find the truth is a combination of incentives and new research outlets. Julie Cumberland of Synovate Retail Performance says, “We envisage that by making their own videos, consumers will be more frank with their opinions than they are in traditional customer research. It’s their opportunity to really share what they feel about the experience of shopping today. We are looking forward to finding out what the shopping public feels could be improved with their retail experience, particularly in the current economic environment.”

Consumers Answer Retailers’ Must Know Questions

In an attempt to get consumers to dish the dirt on what annoys them most about shopping, shopping habits, as well as best and worst retailers, Synovate is inviting them to host a two minute interview, whether it be via mobile phone or camera. These participants will answer questions about their current shopping behavior. Below are the questions retailers are looking to have answered:

  • When you are shopping, what are the things that annoy you the most?
  • If you had a magic wand, what would you change about shops and shopping?
  • How long do you spend shopping?
  • What sort of shops do you visit and how many on average on a typical shopping spree?
  • Who is your favorite retailer? What’s the best shop you’ve ever been to and why?
  • How have your shopping habits changed in the last year?
  • Do you still love going to the shops or do you use the Internet more nowadays?

A panel of expert judges will be viewing the interviews and will be selecting the best of the best. On September 5, the lucky winners will receive an iPad, iPhone 4 or latest equivalent.

consumer spending customer service shopping
Share. Facebook Twitter Email
Previous ArticleIndependent Retailers Partake in Tax-Free Holiday Marketing
Next Article When Disaster Strikes: Nothing Else Matters

Related Posts

5 Essential Tax Season Preparation Tips

January 24, 2023

Technology to Prepare Your Store for the Future

January 19, 2023

5 Ecommerce Tips to Enhance Customer Support

January 17, 2023
Sign Up for Buyer Updates
WholesaleCentral.com

Join the Buyer's Network

Get news & updates only for retailers.

Latest Posts

Amazon Return Pallets For Sale: How to Profit

March 20, 2023

2023 Wholesale Apparel Trends

March 14, 2023

Top Wholesale Easter Products

February 27, 2023

The Future of Sustainable Manufacturing is a Hybrid Approach

February 23, 2023

Make Money with Foreign-Trade Zones

February 22, 2023

Overstock Liquidations

January 25, 2023
how-to
Wholesale 101 for Buyers

Amazon Return Pallets For Sale: How to Profit

March 20, 202311 Mins Read

A big trend among some online sellers is buying Amazon return pallets and overstock and…

Product News

Overstock Liquidations

January 25, 20236 Mins Read

Overstock inventory refers to the excess goods or merchandise that a retailer has on hand…

Retail News

5 Essential Tax Season Preparation Tips

January 24, 202310 Mins Read

Are you ready for tax season? April 18 is approaching quickly, and many day-to-day decisions…

Wholesale 101 for Buyers

How to Create a Google Business Profile

January 18, 20236 Mins Read

Looking for new ways to get your brand noticed? Creating a Google Business Profile can…

  • About Us
  • Subscribe
  • Contact Us
  • Advertise
  • Find Wholesale Sources
WholesaleCentral.com

Join the Buyer's Network

Get news & updates only for retailers.

Follow Us:

Copyright © 2023. Sumner Communications, Inc..

Type above and press Enter to search. Press Esc to cancel.