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Home»For Buyers»Retail News»Is Your Store “Customer Friendly”?
Retail News

Is Your Store “Customer Friendly”?

PublisherBy PublisherAugust 26, 20101 Min Read
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An analysis from Retail Customer Experience.com has taken a close look at how customers perceive retail outlets, and the findings are surprising.

In the study, it’s noted that something as simple as an end-cap with corners can trigger an ancient avoidance-response system within people, whose brain sees sharp corners as a danger, and turn away.

Surprisingly, something as simple as rounded edges on an end-cap versus those sharp corners, or an abundance of natural textures in a store, can put a customer at ease.

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Previous ArticleSurvey: Local Social Marketing Works, but Needs Help
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