By Lawry Matteson, webCRM Customer relationship management (CRM) is an essential business strategy for independent retailers. For CRM to create an impact, it can be integrated…
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By Ben T. Smith IV Shopping is a social activity that, in its earlier incarnations, was a bartering interaction, where negotiation and fairness were expected when…
Three popular mobile payment tools are Square, LevelUp and PayAnywhere, and Merchant Warehouse just announced its new Genius platform.
According to research by NCR, consumers want convenience and a seamless shopping experience, whether they are at home or in the store.
From mobile payments to theft deterrents to tools for driving customer loyalty, technology figures prominently in the retail environment in 2013 and beyond.
New research reveals that digital content from the Internet is the most powerful influence in buying decisions for the majority of shoppers.
With the holiday rush over, owners of small and mid-size businesses will be shifting their focus internally.
Small business owners might think they are flying under the radar of cyber criminals, but, unfortunately, no one is immune to computer attacks.
Internet merchants must provide a comprehensive, 360-degree shopping experience in order to stand out from the crowd.
The Cloud provides a wealth of opportunities for smaller retailers, including marketing and loyalty programs, operations, inventory control, human resources and payment services, and can solve communication, collaboration and competition issues.