by Patrick Chown The retail industry, like any other sector dealing with the COVID-19 pandemic, has seen its fair share of difficulties. As if dealing with the challenges of a pandemic was not difficult enough, retail stores are also dealing with increased security challenges. According to the 2020 National Retail Security Survey, retail theft, or […]
by Sabrina Schnetzer The retail industry faces many challenges when it comes to hiring and maintaining quality employees. One of the hardest problems to overcome is employee theft. An employee is 5.4 times more likely to steal from their company than a customer is. As a result, employee theft alone costs U.S. businesses $50 billion annually. […]
Fraudulent returns cost retailers an average of $10 billion to $17 billion per year in the U.S. That can be a scary number for anyone, especially independent retailers who may not have a large safety net to fall back on when problems arise. Many large retailers such as Wal-Mart, Target, and Amazon have been tracking the […]
Starting an independent retail business is one of the riskiest ventures you can make.
Business success relies on an efficient customer and business workflow. As a storeowner, you must determine which systems have the potential to steer your business to new levels of growth. An EPOS system has become quite common as merchants find that competition is the answer to various challenges.
Loss prevention teams, in partnership with operations professionals, can broaden their scope to combat profit losses of all kinds.
In this podcast with featured guest, Andrew Wren, independent retailers can learn the latest tactics to keep business running smoothly.
In this podcast, listen as Andrew Wren describes some ways that retailers can walk the fine line between loss prevention and customer service.
Improving customer satisfaction is top priority for retailers across all areas of business.
Halting the ripple effect of losses reverberating throughout the retail organization requires consistent implementation of processes, as well as quick and complete follow-up.