Black Friday, Christmas shopping, and the winter sales rush are over. Consumers around the world are now back to their normal shopping routines, which means that they no longer have the excitement of scoring a great deal, the enjoyment of finding the perfect item for a loved one, and the relief of finishing off a long Christmas shopping list.
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Since 2009, gift cards have remained one of the most-requested holiday gifts. Now that the holiday season is over, those gift cards will be making their way back into your store to be redeemed.
Omnichannel is the buzzword of the moment in retail circles, and with good reason.
All retailers understand that great customer service is the holy grail of our business. Once you have it, it seems like it has the power to reveal all the secrets of success. But, providing flawless service is not easy.
If we can guarantee one thing that’s coming in the New Year, it is change. After an extraordinary election year, an unprecedented candidate is ready to take office.
When you earn the lion’s share of your profits during the holiday season, there are two big questions small retailers should be asking themselves: Did I adequately prepare for my holiday business? What can I do if holiday sales are bigger than I expected?
Mobile marketing has had an enormous impact on how brands interact with marketers in 2016.
Generation Z are the new kids on the block. The oldest of this demographic group are just starting to graduate from college and enter the adult economy.
Historically, large retailers and manufacturers have relied on one or two liquidators for dealing with their returned and excess merchandise.
2016 celebrates 30 years of awareness, education and empowerment for NCBF, the National Breast Cancer Foundation.