How many times have you or someone you know picked a pacifier up off the floor, rinsed it, and simply put it back into the mouth of a crying infant? Research shows binkies are covered in harmful bacteria.
Author: Publisher
The sport of hunting is taking off, and Rex Distributor Inc. is ready with a huge variety of crossbows, bows and arrows, knives and sporting goods. With 25 years in the business, the company has its finger on the pulse of what customers want.
By Justin Hotard Small merchants have always excelled at driving exceptional customer experiences with a smile and a handshake. Today’s Point of Sale (POS) technology is…
Annual sales for men’s grooming products reached $3 billion in 2012, and are projected to grow to $6.1 billion by 2017. For the first time in history, men spent more cash on male-specific toiletries in 2013 than on shaving products. Retailers big and small are taking notice, and are betting big that the trend will only continue to grow.
Buyer expectations have become more demanding. Customer experience professionals strive to exceed them, but there comes a time when their efforts hit the wall. The culprit: a fragmented and poorly integrated digital presence that leaves customers confused and revenue on the table.
The July 2014 issue of Independent Retailer Magazine features a Market Update on Gifts & Toys.
The toy world gathers in New York City every year in February for the American International Toy Fair. The show aisles are always brimming with the newest toys, games and youth entertainment products, from thousands of exhibiting companies from around the world.
Infographic via www.colourfast.com.
Every industry evolves, and some even do it at Mach speed. It wasn’t too long ago that consumers used the Yellow Pages to find local business information, Blockbuster brought commercial-free movies into the home, six-disc changers played music in cars, and spare change was handed to toll booth workers.
In today’s mobile world, consumers are increasingly using their mobile devices to do almost everything. They use phones to make purchases, bank, read their news, to work while on the go, and even while watching TV. Despite the convenience of mobile technology, many brands are missing the mark when it comes to mobile customer care.