2016 celebrates 30 years of awareness, education and empowerment for NCBF, the National Breast Cancer Foundation.
Browsing: Marketing & Management
In today’s digital world, retail customers have come to expect real-time customer service, easy-to-use websites, and a wide choice of payment methods.
There are several tactics to providing a great experience, but they all come down to one thing: making the customer feel recognized as an individual, rather than “just another customer.”
In retail, sales are greatly determined by interactions between customers and associates, and results are driven by quality rather than quantity of time spent in these interactions.
by Yasen Dimitrov If you’re a retailer in the twenty-first century, chances are that you’ve come across the terms ‘deep discounts’ and ‘everyday low prices.’ Convenience…
If you are a small retail business owner, you may have limited staff and management. Your employees might be a mix of salaried and hourly workers, full and part time, and include family members, students and interns. This group of workers is your greatest asset because they interact directly with your customers.
Ninety percent of consumers expect the lines between physical store, online, mobile app, and phone support to be invisible.
Back-to-school shopping can be a lucrative selling period for merchants, especially if you plan ahead, explore new channels, and execute with “automagic” technology.
In the age of infinite choice, it is customer experience that is going to set retailers apart and create a satisfied customer who not only spends more, but also comes back again and again.
The 2016 Summer Olympics are just around the corner and athletes and fans alike can hardly wait for the historic games to begin. But while the athletes are competing for medals, retailers are competing for consumers’ attention and business.