by Lauren Winans The disappointing November jobs report saved its worst news for retailers. Even with the holiday shopping season in more or less full swing,…
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by LaserShip The COVID-19 pandemic accelerated the shift to ecommerce and transformed consumer behavior and purchasing habits that require retailers to adapt, according to the results…
The holidays are always a stressful and busy time for retailers, especially this year with all of the supply chain delays eating away at consumer patience.…
by Greg Alvo In the past decade, subscription boxes like those offered by FabFitFun, Birchbox, and Glossybox have taken over ecommerce. In fact, subscription boxes are…
This time two years ago, trade shows were almost non existent. While most shows were canceled all together, some organizers bravely took to creating online events…
by Nick Santora Retailers count on their customer service representatives to handle all sorts of issues, but are they prepared to defend against cyber attacks? With…
Retailers have been using loyalty programs to turn new customers into returning shoppers for years. In 2016, the consumer loyalty management market was valued at almost…
Retail is undergoing an unprecedented transition. Ecommerce has been on the rise, and then COVID-19 happened, rocking the industry to its core as stores around the…
by Shannon Flynn More retailers are utilizing SMS messaging to engage their customers and update them on everything from new arrivals to order statuses. Text messages…
The Western & English Sales Association (WESA) was organized in 1921 with the goal of creating a forum where retailers, manufacturers, and sales representatives could conduct…