79 percent of customers expressing their preference for checkout-less shopping. Checkout free-shopping is a cashier-less checkout system that detects shoppers’ product preferences and bills them when they close their shopping trip. Cashierless checkout may be the way of the future with how well shoppers are responding. In an ecommerce-focused world where retailers are constantly coming […]
retail experience
Improve Retail Pop-Up Experiences with Technology
“Without effective technological solutions, pop-up retail can be an exercise in frustration for both vendors and customers.” “Pop-ups used to be very one-offy, so you could get away with offering just the basics with average colors and products, but now they are more common and the competition is fierce.” “Some retailers haven’t started to embrace […]
How to Optimize Digital Customer Experiences
It can be tempting to react to technology trends in order to keep up with competitors, but it is more important to evaluate a technology’s utility and how it aligns with your customers’ needs. Customer feedback will always be your biggest opportunity to improve. Consider how you can connect with consumers digitally to further enhance […]
How to Deliver a Flawless In-Store Customer Experience
RFID is rapidly gaining implementation within the retail sector and is a key technology applied to aid business operations. RFID technology allows retailers to gain a greater view of their on-hand inventory with 93-99 percent inventory accuracy by scanning hundreds of items within seconds. Interactive fitting rooms increase consumer engagement by providing outfit and accessory […]
How to Elevate the In-Store Marketing Experience
by Paul Brenner Virtual shopping hit record highs during the pandemic, but as vaccination distribution increases and COVID-19 cases decline, consumers are starting to return to their favorite brick-and-mortar stores. Ninety-four percent of all industry sales today occur in a physical retail setting. While ecommerce remains a popular shopping channel, shoppers seek varied interactions with […]
Build Customer Trust with a Better Marketing Approach
It is important for all customer-facing departments within a business to make it easy for shoppers to indicate and change their preferences as their interests evolve over time. The allure of working with an “all-in-one” solution is there are often no additional costs or integration required for a core platform. However, what they gain in […]
The Bellevue Collection Perfecting Personalized Customer Experiences
Every single business out there had to make changes to their model when the pandemic striked. Whether it was putting more focus into their ecommerce websites, offering different contactless payment and delivery options, or increasing their presence on social media, no stone was left unturned. While some retailers did not make it out of the […]
How Conversational Commerce is Revolutionizing the Retail Industry
by Christy Kirby Conversation is at the heart of all relationships, especially between businesses and their customers. Conversational commerce has taken the retail world by storm by creating the ultimate online experiences for shoppers. Modern consumers have little tolerance for friction, and seek convenience throughout all stages of the buying process. Conversational commerce offers the […]
How to Arrange Floor Standing Displays for Maximum Impact
by Melissa Stivale While there is no doubting the dramatic push toward ecommerce during the pandemic, that is not to say brick-and-mortar has become anywhere close to obsolete as consumers navigate the return to their ‘new normal.’ In fact, according to Morning Consult’s most recent poll, 70 percent of adults are comfortable shopping at malls […]
Consumers Expect More from In-Store Experiences
by Andy Greenwood The law of unintended consequences can affect any complex system. Certainly, for retailers, it seems the explosion in ecommerce, accelerated by the pandemic, has had a knock-on effect on consumers’ expectations when it comes to in-store experiences, too. According to a recent study by Cint, consumers have very specific wish lists when […]