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Home » retail experience

retail experience

Improve Retail Pop-Up Experiences with Technology

August 9, 2022 by Krystina Morgan

couple enjoying shopping

“Without effective technological solutions, pop-up retail can be an exercise in frustration for both vendors and customers.” “Pop-ups used to be very one-offy, so you could get away with offering just the basics with average colors and products, but now they are more common and the competition is fierce.” “Some retailers haven’t started to embrace […]

Category: Retail News Tags: dropshipping, pop-up stores, retail experience

How to Optimize Digital Customer Experiences

August 2, 2022 by Publisher

girl shopping online with laptop

It can be tempting to react to technology trends in order to keep up with competitors, but it is more important to evaluate a technology’s utility and how it aligns with your customers’ needs. Customer feedback will always be your biggest opportunity to improve. Consider how you can connect with consumers digitally to further enhance […]

Category: Ecommerce Tags: analytics, retail experience

How to Deliver a Flawless In-Store Customer Experience

July 29, 2022 by Publisher

store font display

RFID is rapidly gaining implementation within the retail sector and is a key technology applied to aid business operations. RFID technology allows retailers to gain a greater view of their on-hand inventory with 93-99 percent inventory accuracy by scanning hundreds of items within seconds. Interactive fitting rooms increase consumer engagement by providing outfit and accessory […]

Category: Retail News Tags: retail experience

How to Elevate the In-Store Marketing Experience

June 16, 2022 by Publisher

digital sign in a retail store

by Paul Brenner Virtual shopping hit record highs during the pandemic, but as vaccination distribution increases and COVID-19 cases decline, consumers are starting to return to their favorite brick-and-mortar stores. Ninety-four percent of all industry sales today occur in a physical retail setting. While ecommerce remains a popular shopping channel, shoppers seek varied interactions with […]

Category: Marketing & Management Tags: brick and mortar, retail experience

Build Customer Trust with a Better Marketing Approach

June 9, 2022 by Publisher

checkbox

It is important for all customer-facing departments within a business to make it easy for shoppers to indicate and change their preferences as their interests evolve over time. The allure of working with an “all-in-one” solution is there are often no additional costs or integration required for a core platform. However, what they gain in […]

Category: Ecommerce, Marketing & Management Tags: customer service, retail experience

The Bellevue Collection Perfecting Personalized Customer Experiences

May 31, 2022 by Krystina Morgan

The Bellevue Card

Every single business out there had to make changes to their model when the pandemic striked. Whether it was putting more focus into their ecommerce websites, offering different contactless payment and delivery options, or increasing their presence on social media, no stone was left unturned. While some retailers did not make it out of the […]

Category: Marketing & Management, Retail News Tags: customer loyalty, May 2022 Issue, retail experience

How Conversational Commerce is Revolutionizing the Retail Industry

May 26, 2022 by Publisher

woman shopping holding a bag and phone

by Christy Kirby Conversation is at the heart of all relationships, especially between businesses and their customers. Conversational commerce has taken the retail world by storm by creating the ultimate online experiences for shoppers. Modern consumers have little tolerance for friction, and seek convenience throughout all stages of the buying process. Conversational commerce offers the […]

Category: Ecommerce Tags: customer loyalty, retail experience

How to Arrange Floor Standing Displays for Maximum Impact

May 5, 2022 by Publisher

shopping in store isle

by Melissa Stivale While there is no doubting the dramatic push toward ecommerce during the pandemic, that is not to say brick-and-mortar has become anywhere close to obsolete as consumers navigate the return to their ‘new normal.’ In fact, according to Morning Consult’s most recent poll, 70 percent of adults are comfortable shopping at malls […]

Category: Retail News Tags: retail experience

Consumers Expect More from In-Store Experiences

February 8, 2022 by Publisher

happy customer in a store

by Andy Greenwood The law of unintended consequences can affect any complex system. Certainly, for retailers, it seems the explosion in ecommerce, accelerated by the pandemic, has had a knock-on effect on consumers’ expectations when it comes to in-store experiences, too.  According to a recent study by Cint, consumers have very specific wish lists when […]

Category: Retail News Tags: customer loyalty, metaverse, retail experience

Perfecting the Window Shopping Experience

January 27, 2022 by Krystina Morgan

Once all of the stay-at-home orders went into effect in early 2020, brick-and-mortar retailers everywhere were forced to close their storefronts and relied on ecommerce sales to stay afloat. Even once stores were allowed to reopen, it was difficult getting shoppers to come in the store and many were still purchasing online.   Increasing Traffic […]

Category: Retail News Tags: January 2022 Issue, retail experience, trends

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