79 percent of customers expressing their preference for checkout-less shopping. Checkout free-shopping is a cashier-less checkout system that detects shoppers’ product preferences and bills them when…
Browsing: retail experience
“Without effective technological solutions, pop-up retail can be an exercise in frustration for both vendors and customers.” “Pop-ups used to be very one-offy, so you could…
It can be tempting to react to technology trends in order to keep up with competitors, but it is more important to evaluate a technology’s utility…
RFID is rapidly gaining implementation within the retail sector and is a key technology applied to aid business operations. RFID technology allows retailers to gain a…
by Paul Brenner Virtual shopping hit record highs during the pandemic, but as vaccination distribution increases and COVID-19 cases decline, consumers are starting to return to…
It is important for all customer-facing departments within a business to make it easy for shoppers to indicate and change their preferences as their interests evolve…
Every single business out there had to make changes to their model when the pandemic striked. Whether it was putting more focus into their ecommerce websites,…
by Christy Kirby Conversation is at the heart of all relationships, especially between businesses and their customers. Conversational commerce has taken the retail world by storm…
by Melissa Stivale While there is no doubting the dramatic push toward ecommerce during the pandemic, that is not to say brick-and-mortar has become anywhere close…
by Andy Greenwood The law of unintended consequences can affect any complex system. Certainly, for retailers, it seems the explosion in ecommerce, accelerated by the pandemic,…