Many independent retailers are replacing traditional rewards cards with mobile applications that provide a variety of features.
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Sumner Communications’ trade publication now delivers essential industry information in a distinctive, glossy look.
Andrew Wren discusses the delicate balance between customer service and return fraud prevention in this podcast.
Nicholas Isasi, EVP for DM Transportation, shares seven steps retailers can take to reduce inbound transportation costs.
Holiday crowds and overflowing shelves provide opportunities for dishonest shoppers to take advantage of retailers with return fraud.
Small business owners and employees must become educated on cyber security, and at implementing technologies to protect themselves.
Businesses that connect a mobile presence with an in-store experience gain opportunities for increased sales and customer loyalty.
Today’s customer experience is under siege, thanks to hyper-connected smartphones, scanning apps and comparison shopping tools.
Businesses across the East Coast are pitching in to undo the estimated $20 billion in damage caused by Hurricane Sandy.
If you haven’t already, now is the time to optimize your eCommerce site and marketing to make sure you capture your share of the holiday spend.