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Home » returns

returns

How to Capitalize on Wedding Season

June 21, 2022 by Publisher

wedding tables set for party

Wedding Wire’s latest trends report states that in 2021, almost two million weddings took place in the U.S., a number that is expected to increase to 2.5 million by the end of 2022. This year will play host to the largest number of weddings since 2018, and today the average cost to attend a wedding […]

Category: Retail News Tags: customer service, how to, returns

Reducing the Impact of the Supply Chain Crisis by Incentivizing Returns

March 17, 2022 by Publisher

shipping returns

by Ben Freedman Retailers around the world have felt the impact of the supply chain crisis. While the problem may appear too daunting to solve, there are several opportunities that brands can seize to mitigate loss and build their customer support. How Did the Supply Chain Fall Out of Its Rhythm? Ultimately, the pandemic was […]

Category: Retail News Tags: merchandising, returns

5 Do-or-Die Retail Trends for 2022

January 20, 2022 by Publisher

retail store open for business

by Christel Grizaut  The COVID-19 pandemic forced retailers to improvise and rapidly implement sweeping changes as they struggled to survive. Now, the chaos is gradually giving way to a new order, and as they look to 2022, many businesses are finally hoping for a more orderly and “normal” year. However, there is a catch: many […]

Category: Retail News Tags: merchandising, returns

Simple Steps for Creating a Quick & Easy Returns Process

January 6, 2022 by Krystina Morgan

easy returns

The holidays are always a stressful and busy time for retailers, especially this year with all of the supply chain delays eating away at consumer patience. Even once the holidays are over, returns start to flood in and wreak havoc all over again. Unfortunately, many smaller retailers still do not have a quick or easy […]

Category: Ecommerce Tags: January 2022 Issue, returns

Best Tips & Practices for Dealing with Refund Abuse

October 14, 2021 by Krystina Morgan

Store Returns

Returns have always been a sore spot for retailers, especially right after the holiday season. With the surge in online shopping that was brought on by the pandemic, refund abuse is becoming an even bigger concern, and experts predict this issue will only continue to grow. According to Atlas VPN, more than $1 trillion was […]

Category: Ecommerce Tags: returns

How to Save Money with These Shipping Secrets

April 15, 2021 by Krystina Morgan

shipping boxes

As ecommerce shopping continues to grow, consumers continue to expect free shipping and free returns, since retail conglomerates such as Amazon and Walmart allow this to be their competitive mark. Indie retailers feel they must compete and eat the cost both ways in order to give shoppers what they want, which is causing friction in […]

Category: Ecommerce Tags: April 2021 Issue, returns, shipping

The Environmental Cost of Free Online Returns

March 30, 2021 by Krystina Morgan

woman wanting to return item

U.S. online purchases over the 2020 holidays grew 32.2 percent from 2019, totaling a record $188.2 billion, according to CNBC. This surge in ecommerce activity is translating into record returns volume, once again leaving shipping carriers strained as they get overloaded with packages. Leaving a Massive Environmental Footprint While the idea of free online returns […]

Category: Ecommerce Tags: returns, sustainable

How to Develop a Returns Strategy Around COVID-19 Challenges

November 10, 2020 by Krystina Morgan

online returns

With retailers putting the finishing touches on their holiday preparations, it’s now time to start thinking about the new year. Before the red hearts and chocolates of Valentine’s Day flutter your mind, there’s one more crucial aspect of the holidays that cannot be forgotten: Returns. Holiday returns are the jammed funny bones of this busy […]

Category: Retail News Tags: COVID-19, November 2020 Issue, returns, shipping

The Different Return Personas and How to Combat Them

May 12, 2020 by Krystina Morgan

sales rep behind store counter

Retailers lose more than $600 billion each year to sales returns. Labeled the “ghost economy” by IHL Group, retailers in North America accounted for $183 billion of that number alone. Understanding the importance of returns in the consumer journey is critical for indie retailers looking to stay competitive and succeed in today’s online marketplace. Returnly, […]

Category: Retail News Tags: management, May 2020 Issue, returns

How to Make Every Day Feel Like Earth Day

March 5, 2020 by Krystina Morgan

kids recycling

As climate change causes worldwide concern and prompts calls for governmental action, consumers are putting the pressure on businesses to step up their sustainability standards and practices. Earth Day, coming up on April 22nd, is a great time to show shoppers how your store ‘goes green,’ but it doesn’t have to stop there. Shoppers Flock […]

Category: Retail News Tags: March 2020 Issue, returns, sustainable

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